SHIPPING & RETURNS

SHIPPING

We offer complimentary ground shipping USPS on all bath and body gift collection. Your package will be delivered within 5 to 7 business days.

Purchases will be delivered standard or priority shipping. Allow up to 1 business day for order processing.

Orders are shipped Monday - Friday

Once we have shipped your order, we will send you an email with shipping details and a USPS tracking number. Follow the link in the email to check the estimated arrival of your order.

You will not have to sign for delivery unless you click the signature required box at the checkout. However, by not clicking that box, you are acknowledging that neither USPS nor Lucky Joe Essentials are responsible for replacing the product if your order is damaged or missing.

Holiday shipping will not be available for all government holidays.

We cannot ship to post office boxes. APO/FP/DPO addresses or hotel/motel address. We cannot ship to Puerto Rico, Guam and all other U.S possessions and territories situated outside North America.

Shipping information - contact customer service at assistance@luckyjoeessentials.com or call 248-605-5873

RETURN

You may return any full priced product ordered on the Lucky Joe Essential website for refund or exchange within fourteen(14) calendar days of the delivery date, returned products must be in the original condition, unused, unaltered, and in the same condition in which it was received with all tags attached, and in the original packaging and plastic wrap. The original delivery box must be provided with any return.

Sale merchandise is final sale we do not offer price adjustments on previously purchased items.

To return or exchange a product contact customer service at assistance@luckyjoeessentials.com or call 248-605-5873

Due to the nature of our products, we cannot accept returns on open or altered products.